In these terms and conditions, faulty goods mean any goods we supply to you that do not conform to the contract. Faulty goods does not include any goods that are faulty due to fair wear and tear, willful damage, accident, negligence by you or any third party, use otherwise than in accordance with their intended use, failure to follow the manufacturer's or our instructions, or any alteration or repair carried out without the prior approval of us or the manufacturer.
You should notify us as soon as possible in the event of goods delivered found to be faulty.
This section refers to the return of goods for Online purchases ONLY.
If you want to make a return you will need to do the following: